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Helping you stay healthy wherever you are

eZConsult is a virtual care network giving patients access to comprehensive healthcare services wherever they are. It has been co-created with doctors and patients to make their healthcare experiences seamless, simple and safe.

Get the right care at the touch of a button - speak to a GP, consult a specialist, get medicines, get tests and access platforms that help you manage your condition better. Managing your health has never been easier.

Our Story

The need for alternatives to face-to-face doctor consultations is particularly urgent. People are worried about infectious diseases and healthcare services are being overwhelmed by COVID-19. This means many people are avoiding visiting a doctor to the detriment of their health. But many telemedicine options are complicated and with limited features. eZConsult allows patients to access the care they want, wherever they are, in a simple, seamless and safe way.

We work with our strategic partners from pharmacies and laboratories to other platforms that help patients manage their health better. eZConsult is backed by Zuellig Pharma’s century of experience making healthcare more accessible in Asia. Our vision is to transform access to healthcare and how people stay healthy.

Our passionate entrepreneurial team have developed the platform with leading healthcare experts to help revolutionise how patients access healthcare, manage their conditions and stay healthy. We are always innovating and improving our platform to push the boundaries of virtual health services. Central to our approach is co-creating it with doctors and patients so that it truly meets their needs.

How eZConsult works

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Our Story

The need for alternatives to face-to-face doctor consultations is particularly urgent. People are worried about infectious diseases and healthcare services are being overwhelmed by COVID-19. This means many people are avoiding visiting a doctor to the detriment of their health. But many telemedicine options are complicated and with limited features. eZConsult allows patients to access the care they want, wherever they are, in a simple, seamless and safe way.

Our passionate entrepreneurial team have developed the platform with leading healthcare experts to help revolutionise how patients access healthcare, manage their conditions and stay healthy. We are always innovating and improving our platform to push the boundaries of virtual health services. Central to our approach is co-creating it with doctors and patients so that it truly meets their needs.

We work with our strategic partners from pharmacies and laboratories to other platforms that help patients manage their health better. eZConsult is backed by Zuellig Pharma’s century of experience making healthcare more accessible in Asia. Our vision is to transform access to healthcare and how people stay healthy.

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How eZConsult works
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Our Doctors

We co-created eZConsult with leading specialist doctors, to make healthcare experiences for both doctors and patients on the platform, seamless, simple and safe.

Dr. Julie Anne Patricia Songco
Dermatologic Surgery
Dr. Mona Liza Quiatchon
Pediatrics
Dr. Rosalinda Crespo
Pediatrics
Dr Jaime Songco
Urology
Dr. Liza Echivarre
Dermatology
Dr. Bien Matawaran
Endocrinology
Testimonials

“My utmost gratitude for this opportunity to learn more about eZConsult and teleconsultation. Even though I've just retired from Pediatric practice, I'd be more than happy to endorse this app to my younger colleagues.”

Dr. Rosario Del Rosario

“eZConsult has definitely made my teledermatology consults a lot more organised. It’s easy to keep track of my patient schedule, review my patient files, request lab tests and prescribe medication. Behind eZConsult is a very responsive tech team who resolves issues raised by doctors almost instantly. The software continues to evolve to meet the needs of Filipino doctors and patients alike, to make it easier to use and understand. Very useful and definitely a convenient tool in my practice especially during the global pandemic.

eZConsult is the virtual care platform I’ve been looking for.”

Dr. Julie Anne Patricia Songco

“eZConsult is a great platform for doctors. The team also provides quick, reliable and efficient tech support. Thank you Zuellig Pharma for creating eZConsult!”

Dr. Empress Carlos-Villapando
Dr. Rosario Del Rosario
Dr. Julie Anne Patricia Songco
Dr. Empress Carlos-Villapando
Partners
FAQs
Who can use eZConsult for vaccine registration?

Residents if Quezon City, Las Piñas, and Quirino Province can register on eZConsult for COVID-19 vaccination. Your LGU determines all the guidelines including eligibility and scheduling. Soon, we will also include other LGUs.

How can I register for a vaccination?

Simply sign up as a patient on the eZConsult website or download our FREE app from Appstore or Google Play.

What does eligibility mean?

Being eligible means you can get vaccinated. Your LGU determines your eligibility by checking if you're a resident or employee in the area and if you fit the priority category for getting COVID-19 vaccines.

How long does it take to review my eligibility?

It takes between a few days to a few weeks after submitting your CEIR form.

How do I know if my CEIR form has been approved?

We will notify you via email, SMS, and in-app once you're eligible and can schedule a vaccine appointment. If you didn't receive a notification, please contact your LGU.

Will I automatically get a vaccination schedule?

No. After the approval of your CEIR form, you will need to schedule an appointment on the eZConsult website or app. The available schedules are given and controlled by your LGU.

Can I choose the location, date, and time for my vaccination?

Yes, as long as your LGU allows you to do so.

Why don't I see a vaccination site near me?

Your LGU may not have open vaccination sites or you haven't provided your correct address. Only ELIGIBLE residents and employees in Quezon City, Las Piñas, and Quirino Province can book through eZConsult. If you're from another area, please contact your LGU directly.

What is a Category ID?

It's a unique identifier assigned by certain LGUs to each citizen. In Quezon City, this is called the QC ID. Other LGUs may have similar ID systems. Please indicate your Category ID such as your QC ID to complete your CIER form submission.

What should I put in the Category ID Number?

For Quezon City residents with registered QC IDs, enter "QC1" then the valid ID number (example: OC1-xxxxx). For Las Piñas residents, put "LP1". For Quirino Province residents, put "QU1".

What if I'm having trouble connecting to eZConsult?

Please ensure you have a stable internet connection and use the latest version of the eZConsult app. Your phone must also be running on at least iOS version 10 or Android version 8. If not, you may use our website.

What if I don't receive my OTP (One-Time Password)?

Kindly retry the process. Telecoms are responsible for sending the OTPs. Our data shows that only 70% of OTPs are sent back by telecom providers. If you need further help, don't hesitate to contact eZConsult support.

Contact Us

If you have any queries, please reach us at:

0919-0829218

0919-0829217

Support Hours: Monday to Saturday, 8am-5pm

Join the eZConsult

Patients’ Community here